FAQ
How long does shipping take?
Shipping typically takes 6-8 weeks from the order date. We currently don’t stock a lot of pieces, so most of our jewelry is made to order.
What's up with your pins? Why did you choose steel?
Our threadless pins are built to last because they’re machined from ASTM F138 compliant 316LVM stainless steel. This makes for a tougher pin that’s also brazed onto the gold or platinum top, creating an incredibly strong bond.
Want to learn more about why we chose 316LVM? Check out our article:
The Beholder Standard: Why We Use 316LVM Stainless Steel for Threadless – beholder
Are your pins pre-bent?
Nope! Our pins are not pre-bent. This allows us to ship them more efficiently and safely.
How can my studio set up an account?
It’s easy! Just sign up for an account on our website, and you’re all set!
Can I pick different gemstones?
Yes! You can customize your pieces with different CZ colors. Just shoot us an email (beholderjewelry@gmail.com) when you place your order and we can get you sorted
Why don’t you carry white gold?
Honestly? We’re just not that into it. With gold prices rising and white gold being a bit pricier than other gold alloys, we decided to offer platinum as our “white metal” option. Platinum is tarnish-resistant and stays brilliantly white all the time!
Do you offer retail sales?
Yes, but retail purchases are by inquiry only. If you’re interested, reach out to us via Instagram or email.
What is your return policy?
You can find all the details here:
Returns & Warranty Policy – beholder