Shipping policy
Shipping Policy
Processing Time Processing times vary depending on the materials in your order:
- Gold & Platinum jewelry — Please allow 6–10 weeks for your order to be made and prepared for shipment, as these pieces are crafted to order.
- Mixed orders (Titanium + Gold/Platinum) — Please allow 6–10 weeks for processing, as your order will ship together once all pieces are complete.
- Titanium stock items — Orders are processed and ready to ship within 3–5 business days.
Orders are not processed or shipped on weekends or holidays.
Domestic Shipping (United States)
| Order Type | Rate |
|---|---|
| Titanium stock items | $10.00 |
| Gold & Platinum orders | $10.00 |
| Mixed orders (Titanium + Gold/Platinum) | $20.00 |
International Shipping We ship worldwide! Estimated delivery times vary by destination, typically 10–21 business days after your order has been processed and shipped.
| Order Type | Rate |
|---|---|
| Titanium stock items | $25.00 |
| Gold & Platinum orders | $25.00 |
| Mixed orders (Titanium + Gold/Platinum) | $50.00 |
International customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are not included in your order total and are collected by your local customs authority.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at beholderjewelry@gmail.com within 7 days of the expected delivery date so we can make it right.